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What Clients Say About Our Guilderland NY Real Estate Agency


For Leanne Royer:

Leanne Royer made my search for a new home a great experience. With an outgoing personality and desire to be efficient, adaptable to your daily schedule and knowledge of the real estate world the combination made it simple to find the dream home that suited me. She listened to what I needed in a future home yet introduced a wide variety of homes on the market to research. With no pushing, only professional sincerity involved she made me feel more than just a client. As I have said in the past “Thank you Leanne for a wonderful experience. My new home is perfect.” NH

“Leanne Royer did an OUTSTANDING job as our agent helping us buy our first home. She took extra time to explain everything in the process clearly, which as a first time homebuyer was an enormous help. Leanne also negotiated extremely well, getting us a great price. She was always available and easy to stay in touch with through the whole process, and we could always tell that she was looking out for our best interest, being honest about what our best move would be in each step of the process. We highly recommend reaching out to Leanne if you are looking for an agent!” KP

“We had a great experience working with Leanne Royer! She worked around my husband’s crazy work schedule and quickly responded to any questions or concerns I had. She guided us through the whole process from looking at listings to the closing. She even helped us when we had difficulties with the first bank we used. And to top it off she was really fun to work with! I would highly recommend her to anyone looking for a new home.” CC


For Chris McCabe:

“I worked with Chris McCabe, agent with CMFOX, for about 8 months to search for a home in the capital region. He was very helpful in finding homes that met specific criteria and within the price range. His flexibility in schedule was great and we always were able to view desired homes without waiting, which was especially helpful in this hot market. He was able to answer many questions about properties on the spot and the things he did not know he followed up on immediately and would have a response within 24 hours. He did not try to persuade me into a home that was not a great fit for my needs and also pointed out things he saw “wrong” or in need of repair. As a first time home buyer, Chris made this process go very smooth and I would recommend him to anyone looking to buy or sell property! Thanks for everything Chris!”  PM

“We had such a wonderful experience with Chris McCabe during our house hunt! He was always willing to work around our busy schedule and showed us houses on nights and weekends. He throughly inspected each house knowing we were first time buyers so we didn’t have as much knowledge on the process. We can’t thank him enough for all his hard work! We would definitely recommend Chris to any future buyers or sellers we know! “LB 

“I purchased my home from Chris and have since recommended several people. They too have had nothing but success with him. He is a true professional, but in fact a fantastic person who really cares and works very hard for his client’s. 5 star person/agent!” BM


For Denise Polsinelli:

“Denise made our process of buying a house smooth and pleasant. She is a wonderful person, sincere and always eager to help. God has truly blessed us with bringing us together. May God bless her with prosperity and joy.” DS

“Being first time home buyers, my husband and I leaned heavily on Denise as she guided us through the complicated process that is home buying. She made herself available to us days, nights, and weekends, and was never slow to answer a text or an email with a question or request. She was very patient with us and our myriad of questions. She understood what our needs were and never pushed on us a home that wasn’t our style or out of our budget. I recommend CM Fox Real Estate, and Denise Polsinelli, if you are looking to purchase a home, first or otherwise.” KRS

“Bought and sold a house recently in the capital region. Denise our realtor made this process a great experience. In the end we were able to close on the sale and purchase the same day! Wow what a relief!!! Thanks for getting us into the house of our dreams!!” TC


For Mandy Harrington: 

“My boyfriend and I just purchased our first home and we could not have done it without Mandy! We are extremely picky when it comes to homes, but Mandy never batted an eyelash! She quickly stepped up to the challenge and was always ready to show us a number of houses. Mandy’s expertise proved extremely useful as well since we were not familiar with owning a home! We are now BEYOND happy in our new house and are so thankful Mandy was there for us!!GC 

“We highly recommend Mandy Harrington of CM Fox real estate. She is knowledgeable, dependable, and works very hard for her clients. We have bought and sold properties with Mandy and we were very happy with each transaction.” JS


For Anne Daley:

“We worked with Anne Daley through CM Fox. Annie is the BEST! She stuck with us throughout a year and a half of searching for just the right home for us. This was our first home purchase, and Annie treated us like family throughout the whole process. She taught us what red flags to look out for, and the most important things to consider in a home purchase. We are now in our PERFECT home and cannot thank her enough!! It goes without saying, we highly recommend Annie Daley!” AE

“Anne Daley is an exceptional realtor with vast knowledge of the Capital Region and its communities; the housing market; and what to look for when assessing a potential home. She helps you every step of the way, and no detail goes unnoticed. She is very professional, friendly and resourceful, and she’ll be your advocate. I can’t recommend her enough!!!” DMS

“We had a wonderful experience working with Anne Daley! We couldn’t have gone through the process of buying our first home without her. Always available to answer our questions or find someone who would be able to if she couldn’t! Very knowledgeable about the field and client-oriented. Anyone looking for to sell or buy, definitely give Anne a call!” AJ


For Jim Dean:

“He helped us buy/sell our second and third homes, and most recently helped me sell my father’s house. That sale was very stressful for me, not only because it was my father’s house, but we hit a lot of problems along the way. Jim assured me that it would all work out, made extra trips to the home to address issues with the contractors, and always kept me in the loop. I was so happy when we finally were able to close and know that if I had a different realtor, the outcome may not have been as successful. I am truly thankful Jim helped us out and I whole heartedly would recommend his expertise to anyone in the market to buy or sell a home! Thanks!!” S

For Beth Hanley:

“I wanted to take this opportunity to tell you how pleased I was working with Beth Hanley to buy my house! With buying my first house and being a single woman, I wasn’t sure what to expect or what questions to be asking, but after meeting with Beth a few times, I felt complete confidence in working with her. Beth was attentive and always followed through on things. Beth made me feel like I was buying a million dollar house (which I wasn’t)!! I felt like she knew how important this was for me and that she was going to help me make it happen. I would not hesitate to recommend her to any of my friends or family. Beth made a nerve wracking experience much easier for me. I am now settled into my house and am thankful for the opportunity to have worked with Beth!” CS

“I am Suzanne K. and I wanted to let you know how lucky you are to have Beth Hanley working for you… She sold our house for us and she went above and beyond her duties to help us… She was there whenever we needed her and she gave us good advice… We loved the way she advertised our house and with the way the economy is now… She came through for us… I am retired and I just couldn’t afford the mortgage anymore and Beth stuck with us until it was sold… You have a very good sales person and she is very dedicated to your company and her clients… Beth is very friendly, courteous, and a pleasure to have selling your home for you… I would and will refer Beth to anyone that I know who is selling their home or buying one… Beth tells you what should be done so your home can sell and she always kept us up to date with the progress reports every week… I do know for sure if I ever need a sales person for a home I will call Beth Hanley… I am and was very lucky to have her to handle my home.” SK

“I wanted to take a minute to write to you regarding Beth Hanley. Beth was my broker during my search for a home in the Albany area. I recently closed on May 8th and couldn’t have had a better experience. Beth was patient and guided me expertly through all the pitfalls and without her I would not have found this property; her instincts were always right on the money. From the start I knew she was someone I could trust with this important decision and look forward to recommending her to my friends when they decide to purchase and/or sell a home.” PD


For Troy Miller:

“Hi Troy, Thank you so much for the “forever memories”…that was just so thoughtful! I cried when I opened it 🙂 We will definitely have to come down to the design center when we get closer…there is STILL snow up there, waiting for it to dry out so we can break ground. I would highly recommend you to anyone. It was a pleasure to work with you and look forward to doing so at your design center.” K

“I just wanted to reply and let you know how much Ray and I appreciate all you and Kate have done.  We really see in you the person as well as business man you are. You have fine ethics, a great sense of worth, loyalty, sense of right and wrong, responsiveness and responsibility, pride in quality of work both in your construction and in the personal relationships you have with your clients. You go out of your way to make sure that each person you come in contact with knows that they are important to you and your company and that you will do your level best to do the job that will bring the most successful outcome for your client. 

Your trustworthiness is paramount, as is your commitment to your people, whether they are your staff or your clients. We are so grateful to you for the way that you immediately sensed that our process was in trouble and proposed a way that you could come up with a solution to assist in relieving some of the stress of the situation.  This is not the first time that I have seen your creative thinking show itself to be remarkable in coming to the aid of a client to find solutions to problems  Your great talent in that regard is a benefit to those who work with you.

Ray and I feel fortunate to be working with you. We are grateful for your intercession in our recent difficulties while working toward our new home. I also want to commend your staff member, Kate Newbegin who has worked closely with us. Her knowledge of the area and of the business, personal skills, and commitment to her clients is exceptional.

Again, Troy, our thanks for all you have done for us as we have gone through this experience and in past experiences as well.  It is because of this kind of service that we recommend CM Fox to anyone who is looking for Real Estate services.”  BQ & RS


For Mark Burlingame and team

“In the past few years, we have sold my mother’s house in Altamont and our home in Guilderland. On both occasions, our realtor was CM Fox, with Mark Burlingame and his team as the agents. Mark, Lisa and Diane were an excellent team to work with in selling our houses. They are knowledgeable, friendly, and intelligent and maintained a calming presence throughout the entire selling process. We would highly recommend that any sellers or buyers of real estate in the Capital Region hire Mark Burlingame and his team at CM Fox.”  —Beth and Dennis 

For Carmella Richards:

“We called CM Fox Real Estate when it was time to sell our home, a very good move on our part. Carmella Richards represented us with unending help and attention to all the details of the process. The fact that we had already moved out of the area did not faze Carmells. She just took on the extra work that our not being there involved and we were comfortable knowing our house was in good hands. We will recommend Carmella to any family or friends who need a reliable, honest, friendly agent when selling or buying a home. Thank you, Carmella!”J&B


For Melissa Fearn:

“Melissa Fearn did an amazing job finding us our dream home! She was always there on a moments notice. She took the time to really understand what we needed. She even followed up with us after we moved in just to see how things were going. We would without hesitation highly recommend her!” JH 

“Melissa Fearn worked with us as we made our move, to Albany, in the middle of winter, from Syracuse in 2017! We couldn’t have done it without her! She was super awesome to work with!” DM

For Greg Dunn:

“Always there when you need him. Organized 3 showings in a few days. Had a couple of hiccups along the way with an agent, but Greg was always there to help and give advice. With all the paperwork involved with a home he had everything organized and took time to make sure we understood everything. Very good with negotiation back and forth between calls and never late. Highly recommend! Down to earth funny guy!”

“During the entire process Greg was always able to be reached and was always able to answer our questions right away. He went above and beyond to help us get our new home. We almost had it fall through a few times but Greg was a great negotiator. He also was just an all around really nice human being and had a good sense of humor. An all around very easy person to get along with and very on top of things when things got tough for us. He follows up on everything and always keeps in touch. Overall very satisfied and we couldn’t be happier in our new home!” 

“We have a lot in common so we hit it off right away. My wife and I were very satisfied with all of Greg’s help. As an example, the first we were about to purchase fell through at the last minute and the whole thing was very unpleasant for everyone involved. Greg had spent a lot of time looking for that home and he had nothing to show for it. We started looking for another home and Greg was right there with us.”

“My experience with Greg was limited to seeing a few homes in the Altamont area. However, I was impressed by his non-pushy and thoughtful approach. I did not end up buying a home, as I already owned one, but when I look again for another home, he is surely the Realtor I will go to for assistance.

“Greg-Thank you for all of your assistance in the sale of our lot. As you know we had tried to sell it for some time. It only took you a couple of weeks to complete the job!!! You worked hard to sell it and we appreciate all that you did to get it sold!!!” D&S


For Denise Crisafulli

Denise was very attentive to our needs and requirements of what we were looking for in a house. She knew what was important to us, like staying in the Voorheesville School District, a three car garage, fireplace and large “Great Room”. Her expertise in the “Whole” process of looking for a home was very important to us. She was very accommodating to say the least. She was very good at calculating our potential monthly payment, which also included the taxes. I highly recommend her.”  Zillow review

“We called Denise the day before a major national holiday, saying we were in town that weekend ONLY and wanted to see houses in a very specific area. Within 36 hours notice on a holiday weekend, she pulled together five showings!! To say this woman has tenacity would be an understatement. Throughout the process she was very hardworking and in constant contact. If there was a problem she would track down all the necessary people until she got the answer we wanted. It was a very complex sale for many reasons, and she weathered it with great temperament and panache. We are grateful for Denise’s hard work, as we now live in our dream house. Highly recommend working with Denise!”  Zillow Review

For Jamie Mazuryk:

“I can’t give Jamie Mazuryk enough stars! My fiance and I could not have found our new home without her. She’s awesome for a lot of reasons, but my favorite is that she’s to the point. We were never waiting around for her – she was always one step ahead. She’s extremely communicative and responsive, and made our home buying process a complete breeze! She doesn’t waste time trying to sell you ANY home – she makes sure your options suit your needs, and is honest about it. She also has experience building and renovating homes, which was perfect for us because we were looking for a property to flip. We are NOT done working with Jamie, and are so happy to have found her! Thank you Jamie!!!” KC
For Laurie Davey:
“I was a first time homebuyer and worked with Laurie Davey. She is the best. She was able to answer any questions I asked and was extremely supportive during what can be a very stressful time. She is has a lot of patience. I would highly recommend her!” CU
“Laurie is a great professional when it comes to finding and buying a home. She is polite and on time. Laurie is very thorough on the process and doesn’t rush anything. I am very pleased that I got to have Laurie help my family purchase a new home that suits our needs.” SM 

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